As a business owner, you know missing a phone call often means losing a customer. When you need help answering phones, you are likely weighing an AI employee against an outsourced team of human receptionists. A live answering service gives callers a real human voice, which feels comforting if you run a medical clinic or a law firm. Stella brings a different approach by combining a dedicated AI phone receptionist with a physical kiosk that can greet walk-in visitors. You are deciding between paying for outsourced human empathy versus an affordable AI system handling both your calls and your front door.