Your Front Desk Is Drowning — And Dogs Can't Wait in Line
Running a dog daycare means your staff is constantly pulled in two directions: caring for the animals and managing the front desk. When a new pet parent walks in for a tour, a phone rings about boarding availability, and a current customer stops by to pick up their dog — all at the same time — something gets missed. In a business built on trust, that lapse can cost you a loyal customer before the relationship even begins.
How Stella Solves the Real Problems Dog Daycares Face Every Day
No One at the Front Desk When It Matters Most
Stella stands inside your facility as a human-sized AI kiosk receptionist, ready to greet every person who walks through your door — whether that's a first-time visitor curious about your daycare packages, a regular dropping off their dog, or a pet parent picking up and asking about your grooming add-ons. She never steps away to wrangle a dog or help in the play yard. When a staff member is genuinely needed — say, a customer wants to do a meet-and-greet or has a concern about their pet — Stella can page the right team member directly so the handoff is smooth and no one feels ignored. Your team stays focused on the animals; Stella handles the people.
Missed Phone Calls Mean Missed Bookings
A dog daycare's busiest hours are also the hours when the phone rings most. Morning drop-offs, lunchtime check-ins, and afternoon pickups leave staff with no free hands and no free ears. Stella answers every call, 24 hours a day, seven days a week, with the same detailed knowledge she uses in person — your daycare rates, boarding availability, vaccination requirements, temperament evaluation policies, grooming services, and anything else you configure her to know. If a caller wants to enroll a new dog, Stella can walk them through a conversational intake form right on the call, collecting the pet's name, breed, age, health history, and owner contact information. That data flows directly into her built-in CRM so your team has everything they need before the dog ever steps through the door. Calls that need a human touch can be forwarded to staff based on conditions you set, and after-hours inquiries can be captured as voicemails with AI-generated summaries pushed straight to your phone.
Promotions and Upsells That Never Get Communicated
Your staff is great with dogs. They may be less consistent when it comes to mentioning your monthly membership plans, your half-day daycare option, or your current promotion on flea-and-tick treatments from your partner vet. Stella never forgets. She proactively shares your current deals, highlights your premium boarding suites, recommends grooming add-ons, and promotes your loyalty program — every single time, with every single visitor and caller. When a pet parent is waiting to sign in their dog, Stella can naturally mention that first-time clients get a complimentary evaluation day, or that your weekend boarding slots are filling up fast. That kind of consistent, well-timed promotion is something even your best employee can't deliver every time.
Real Results for Dog Daycare Owners
Stella gives dog daycares a measurable edge across the areas that matter most. With a consistent greeter at the door, every visitor feels acknowledged immediately — which translates directly into stronger first impressions and higher conversion rates on tours and trials. Staff interruptions drop significantly when Stella handles routine questions about pricing, hours, vaccination requirements, and policies, freeing your team to focus on animal care rather than fielding the same questions five times a day. Phone calls that previously went to voicemail — or worse, rang out entirely — get answered every time, meaning fewer lost leads and fewer frustrated pet parents calling a competitor instead. And because Stella's CRM captures structured intake data from every new inquiry, your records are cleaner, your follow-ups are faster, and your onboarding process runs smoother from day one.
Give Your Daycare a Receptionist Who Never Needs a Break
Stella is ready to work at your dog daycare for $99 a month — no upfront hardware costs, no lengthy setup process, and no sales calls required. She's self-serve and built to be up and running quickly, so you can put a reliable, knowledgeable presence at your front desk and on your phone lines without adding headcount. If you're tired of missed calls, overwhelmed staff, and inconsistent customer experiences, the solution is straightforward. Hire Stella today at stellabots.com and put her to work in your facility.
